Insurance ops
Claims intake that starts with the right details
Collect FNOL context, urgency, and next steps before the case reaches a human.
Shakthi
Never miss the calls that keep your business moving.
VoiceiQ answers the calls your team cannot miss, captures what happened, and moves the workflow forward without forcing customers through rigid scripts or long hold queues.
Multilingual•
Human handoff•
CRM updates after every call
Collections
Follow-up calls that stay calm and on-script
Record payment intent, reminder timing, and escalation rules after every conversation.
Meera
Revenue teams
Qualification that moves ready buyers forward
Answer instantly, capture lead quality, and route strong prospects to the right rep.
Nila
Support desk
Service calls that close faster with context
Resolve repetitive queries quickly and escalate with a clean summary when a specialist is needed.
Shiv
Insurance ops
Claims intake that starts with the right details
Collect FNOL context, urgency, and next steps before the case reaches a human.
Shakthi
Key Features
Capabilities that make voice workflows usable in production.
The old core feature set is back here, but aligned to the newer homepage style and tuned for practical operational use.
10+ Indian languages
Speak fluently in Hindi, Tamil, Telugu, Kannada, and more, with seamless language shifts mid-conversation.
Sentiment analysis
Detect positive, negative, and neutral tone so your team can spot risk, urgency, and escalation moments faster.
Smart analytics
Track patterns, outcomes, and conversation trends with reporting your operations team can actually act on.
Industry-trained intelligence
Pre-trained on insurance, NBFC, lending, and compliance workflows so teams deploy in days instead of months.
Seamless CRM sync
Pull customer context in, handle the call with the right details, and push status updates back automatically.
Enterprise security
Protect conversations with bank-grade controls, auditability, and deployment standards enterprise teams expect.
Solutions
One platform, multiple voice workflows.
Deploy purpose-built agents for revenue, service, and collections teams
without forcing every conversation into the same flow.
BFSI & Insurance
Collections & Renewals
Automate policy renewals, EMI reminders, loan follow-ups, and collections without scaling your agent team.
Policy renewalsEMI remindersLoan collections
Utilities & Government
Bill Payment & Dues Recovery
Remind citizens of pending electricity, water, and vehicle dues, and collect payments before they become defaults.
Electricity bill nudgesRTO dues recoveryWater board alerts
Healthcare & Clinics
Appointments & Follow-ups
Cut no-shows with automated reminders, handle post-visit follow-ups, and keep patients engaged between visits.
Appointment remindersNo-show reductionPost-visit follow-up
D2C & E-commerce
Post-purchase Support
Resolve order queries, automate returns, and run re-engagement campaigns without growing your support team.
Order statusReturn automationCart recovery
Create your Own Agent
You can pick from predefined templates or choose to build your own voice agent that answer with context, handle interruptions naturally, resolve or escalate, then sync the outcome into the tools your team already uses.
01
Knowledge Base
Add URLs, PDFs, FAQs, documents, and internal assets so your AI voice agent answers with accurate, business-specific context on every call.
02
Voice Agent
Set your agent name, choose the voice, and define the tone so every conversation sounds aligned with your brand, use case, and customer expectations.
03
Workflow
Define what the agent should say, how it should respond, and how each step should branch so calls follow the right logic from greeting to resolution.
04
Start Campaign
Upload contact data or connect your CRM to launch campaigns and automatically sync call feedback, dispositions, and action items after every conversation.
Why VoiceiQ
Built for the customer calls where accuracy and follow-through matter.
Each workflow below shows how VoiceiQ improves a real operational conversation, then pairs it with a matching audio reference your team can use in the next round.
Healthcare
Books appointments without adding front-desk load
VoiceiQ can confirm the right specialty or doctor, capture patient details, understand preferred time windows, and pass a clean booking summary to the hospital team instead of creating another callback queue.
NBFC
Handles overdue payment reminders with consistency and control
For sensitive collections calls, VoiceiQ stays calm, explains the urgency clearly, records promise-to-pay intent, and routes edge cases to a human with full context rather than leaving teams with incomplete notes.
E-commerce support
Resolves order-status calls before they become support backlog
VoiceiQ can answer inbound shipment questions instantly, check the latest order stage, share expected delivery updates, and escalate exceptions only when the customer actually needs a specialist.
Appointment booking flow
Reference audio for a patient calling to book a consultation with the right doctor and time slot.
Audio reference
Overdue interest reminder
Reference audio for a repayment reminder that captures urgency, intent, and the next expected action.
Audio reference
Order shipment enquiry
Reference audio for an inbound customer asking whether an order has shipped and what happens next.
Audio reference
REQUEST A LIVE PHONE DEMO
Experience the Conversation
Choose a use case, request a phone demo, and hear how VoiceiQ agents will handle real customer conversations on a live call.
9:41
Meera
VoiceiQ • Collections
We’ll place a live demo call to your phone using this use case.
Selected flow
Meera
This agent will call to collect your EMI payment that is past due date.
Select a Use Case
Enter your 10-digit India mobile number to request a live demo call from Meera.
Meera
VoiceiQ • Collections
This agent will call to collect your EMI payment that is past due date.
Meera will speak with you using this use case.
Phone demo timing
Demo call setup can take a few seconds while the outbound call is placed. Once requested, keep your phone nearby to answer.
Testimonials
What teams say after going live.
VoiceiQ works best when the operational impact is visible in collections, renewals, and customer conversations.
NBFC
"Our collection efficiency improved by 35% within the first month. The AI agents handle follow-ups consistently without the emotional fatigue our team used to face."
Collections Head
NBFC
Insurance Broker
"Policy renewals used to slip through the cracks. Now our AI agents call every customer on time, in their preferred language. Renewal rates are up significantly."
Operations Manager
Insurance Broker
Microfinance
"We were skeptical about AI handling sensitive loan discussions. But the agents communicate with such care and clarity that customers often don't realize they're speaking to AI."
Branch Manager
Microfinance
Get started
Ready to transform your voice communications?
Use VoiceiQ to capture insights, improve customer experience, and move every call forward.
